24/7 Emergency Roadside Assistance
One number, any hour, and a straight answer about what your vehicle needs.
Roadside assistance means the vehicle stopped being drivable and you need somebody competent to show up. Flat tire, blowout, dead battery, locked out, out of fuel — we handle the whole roadside category except towing and mechanical repair.
What separates this from a dispatch app is that you talk to the person who is coming, you get a real arrival window instead of an algorithm's guess, and you get an honest verdict on what your vehicle actually needs.
· 24 hours a day, 7 days a week · Dispatched from 7322 Fair Park Alley, Cincinnati, OH 45227
HOW THE CALL ACTUALLY GOES
01. One call, one honest quote
You describe what happened. We tell you what it costs, whether it's a normal-hours or after-hours rate, and how long we'll actually be.
02. Safety instructions for your exact spot
Shoulder, lot, garage or driveway — we tell you what to do while you wait, because the wait is the risky part.
03. Dispatch and arrival
The technician stages the truck to protect the work area and sets up lighting when it's dark.
04. Work performed and explained
You see what we're doing and why. If something changes on scene, we stop and re-quote before continuing.
05. The straight verdict
Before we leave you know what's fixed, what's temporary, and what still needs attention — including when the honest answer is 'this isn't our job.'
WHAT YOU SHOULD ACTUALLY KNOW
What to do the second you know you're stopping
Hazards on before you slow down. Get as far right as the shoulder allows, past the white line, and try to stop on a straight section where you can be seen from a distance — not around a blind curve or over a crest. Keep the wheels pointed away from traffic.
Stay in the vehicle, belted, on a highway
Standing outside a car on a highway shoulder is the single most dangerous thing you can do at a breakdown. Buckle up, keep the doors locked, and wait. If you must get out, exit on the passenger side and get behind a barrier — never stand between your vehicle and traffic.
What information gets help to you faster
The road name and direction of travel, the nearest exit or cross street or mile marker, which side of the road you're on, and the color and make of the vehicle. On an interstate, direction is the difference between finding you in ten minutes and forty.
Roadside assistance is not towing, and that's on purpose
We fix what can be fixed where you sit. If a vehicle genuinely needs to move to a shop, we tell you immediately so you can call a tow and stop paying us to be there. We would rather give away that call than bill you for a trip that couldn't solve your problem.
PRICING PHILOSOPHY
- Services marked starting at have starting prices; fuel packages have fixed delivered prices, same day or night, and every starting price is real. We publish it so you can decide before you dial.
- Normal pricing runs 7:00 AM – before 7:00 PM. Emergency after-hours pricing runs 7:00 PM – before 7:00 AM, because suppliers are closed, operating costs are higher and roadside work at night is more hazardous. Fuel packages are the exception: same price day or night.
- Pricing is based on travel distance from our Fair Park Alley HQ, the vehicle, the time of day and what the job actually takes.
- You get your exact number on the phone before a technician is dispatched. If we find something else on scene, we stop and re-quote — you decide before anything else happens.
- No hidden fees. No surprise invoice. No work performed without your approval.
ROADSIDE ASSISTANCE BY COMMUNITY
Every community below has its own roadside assistance page with local landmarks, dispatch tier and honest arrival expectations.
Tier 1 — Close-in dispatch
Roughly 0–10 miles from the Fair Park Alley HQ. 24/7 dispatch. Shortest travel time we offer.
Tier 2 — Regional dispatch
Roughly 10–20 miles from the Fair Park Alley HQ. 24/7 dispatch. Slightly longer arrival window during peak traffic.
Tier 3 — Extended dispatch
Roughly 20–35 miles from the Fair Park Alley HQ. Confirmed availability. We tell you honestly before you wait on us.
PAY WHEN YOU SCHEDULE & SAVE $20
Our advertised starting-at rates apply to qualifying prepaid service calls. During regular hours, customers may choose to pay upon arrival for an additional $20.
AFTER 7 PM: ALL SERVICE CALLS MUST BE PAID IN FULL BY CARD OR APPROVED PAYMENT APP BEFORE DISPATCH. NO CASH PAYMENTS OR PAY-UPON-ARRIVAL SERVICE.
Final pricing depends on location, vehicle, service requirements, and applicable tire products.
ROADSIDE ASSISTANCE — COMMON QUESTIONS
The questions we get asked most, answered the way we'd answer them on the phone.
How much does roadside assistance cost in Cincinnati?
Roadside assistance in Cincinnati starts at $59 between 7:00 AM and 6:59 PM and $99 between 7:00 PM and 6:59 AM. Those are starting prices; the final number depends on distance from our Fair Park Alley HQ, the vehicle, the time and what the job takes. You approve it before we dispatch.
Do you tow vehicles in Cincinnati?
No. We are not a towing company and we don't winch or recover. If your vehicle truly has to move, we'll tell you that on the phone so you can call a tow instead of paying us for a visit that can't help.
Are you faster than my insurance roadside plan in Cincinnati?
Usually, and here's why: a plan dispatches to whichever contractor accepts the job, and that contractor may be an hour away with three calls stacked. You call us, you talk to us, and we tell you our real window. If we can't get to you quickly, we say that too.
Do you charge more at night in Cincinnati?
Yes, and we publish it. Normal pricing runs 7:00 AM to 6:59 PM. Emergency after-hours pricing runs 7:00 PM to 6:59 AM because suppliers are closed, sourcing is harder and roadside work at night is more hazardous. You're told which rate applies before you commit.
What roadside problems can't you fix in Cincinnati?
We do not offer general mobile mechanic repairs. We offer only the services listed on this website. Listed oil changes, front/rear brakes and pre-purchase inspections are offered by arrangement. No engines, starters, alternators, towing, winching, key programming or TPMS resets.
Will you come to a highway shoulder near Cincinnati?
Yes. We work the interstate and state route shoulders around Cincinnati regularly. Stay belted inside the vehicle until we arrive and get the work area protected — that instruction has kept a lot of people safe.