The Locking Lug Nut That Almost Won
An elderly couple was stranded outside our normal service area with a missing locking lug key. We drove out anyway and didn't charge for the extra work.
BIG AL'S HELPING HANDS
Big Al's Helping Hands is Redneck Roadside Tech's community assistance program, named in honor of Al Metcalf Jr.'s father, Big Al.
513-623-0602WHY IT EXISTS
Some calls come from people who are genuinely stuck — a single parent with kids in the back seat, a worker whose shift starts in an hour, a student with no spare and no money until Friday. Big Al's Helping Hands exists so those situations get handled instead of ignored.
WHO RUNS IT
The program is operated directly by Redneck Roadside Tech. It is not a separate charity, and it is funded by the business itself.
WHO IT HONORS
The name honors Big Al — Al Metcalf Jr.'s father. Al Metcalf Jr. runs the company; the program carries his father's name.
HOW TO ASK FOR HELP
- ›Assistance is handled case by case at the owner's discretion, based on the situation and what the service truck can safely do.
- ›There is no application fee and no membership. If you or someone you know is in a rough spot, call or text and explain the situation honestly.
- ›Every helping-hands call is still a real roadside call, so the same safety, tire size, distance, inventory and availability limits apply.
REAL HELPING-HANDS CALLS
Real assistance calls are published under the Big Al's Helping Hands category in Roadside Stories, with identifying details removed for privacy.
Al Metcalf Jr. owns and operates Redneck Roadside Tech. Read how the company was built →