THE SITUATION
A mother driving through Cincinnati from out of state suffered a blowout around 2:00 in the morning on Interstate 75. She was alone with her two-year-old child, hundreds of miles from home, on the shoulder of a highway she didn't know. She was terrified.
WHAT HAPPENED
- She called our 24/7 line while still parked on the shoulder with her hazards on.
- We walked through her exact location and confirmed she and her child were as far off the travel lane as the shoulder allowed.
- While our truck was en route, we stayed in contact with her — telling her where we were, how long we had left, and what would happen when we arrived, so she wasn't sitting in the dark guessing.
HOW REDNECK ROADSIDE TECH HELPED
- Located a quality used tire in her size at that hour instead of leaving her stranded until a shop opened.
- Installed the tire on site, torqued to spec, and set the pressure before we left.
- Checked her spare and her remaining tires so she wasn't going to end up back on the shoulder an hour later.
THE OUTCOME
What started as one of the worst nights of her trip ended with smiles, relief, and a five-star review. She and her child were back on the road the same night.
FROM THE CALL
Photos from jobs like this one in Interstate 75, Cincinnati, Ohio.
True story from a real call. Identifying details removed for privacy. Every Flat Tire Has A Story. Every Customer Matters.