Commercial and Fleet Roadside Service in Florence, KY

No. We service light commercial vehicles — work vans, box trucks, contractor pickups, trailers and small business fleets. We do not service semi trucks, tractor-trailers or heavy-duty commercial rigs, and we say that up front rather than sending a truck that can't do the job.

Service starts at $59 from 7:00 AM to 6:59 PM and $99 from 7:00 PM to 6:59 AM, plus tire cost where a replacement is needed. Multi-vehicle visits are quoted as one job, which is materially cheaper than separate calls.

Yes. For repeat fleet accounts we set up invoicing in advance so your driver never has to arrange payment on the side of a road. Call us and we'll set it up before you need it.

Yes — job sites, yards, loading docks, parking structures and roadsides throughout Florence and Boone County, Kentucky. Early-morning yard visits before dispatch are the most cost-effective way to use us.

Yes, including on loaded utility and equipment trailers when they can be safely supported. Trailer tires age out before they wear out, so we'll also tell you if the remaining tires on the trailer are living on borrowed time.

Yes, and you should ask for that. One visit covering several vehicles means one service fee instead of several, and it lets us do it on your schedule instead of during a breakdown.

Yes. We answer the phone in Florence at any hour, every day including holidays. Normal pricing runs 7:00 AM – 6:59 PM and emergency after-hours pricing runs 7:00 PM – 6:59 AM. If we can't reach you quickly, we tell you that on the call rather than letting you sit and hope.

Because the cost of doing the work changes. Between 7:00 PM – 6:59 AM, suppliers are closed, sourcing parts and tires is harder, and roadside work in the dark carries real added risk. We publish both windows so nobody is surprised by an invoice.

Four things: travel distance from our dispatch office at 2219 Park Avenue, Norwood, OH 45212, the time of day, the vehicle, and what the job actually takes. Florence falls in our tier 2 — regional dispatch band — roughly 10–20 miles from the norwood dispatch office. You get one exact number on the phone and you approve it before a technician is dispatched.

No. This site is the Tire & Roadside Assistance Division. Engines, brakes, alternators, starters, oil changes and diagnostics are handled by our Mobile Mechanic Division at https://redneck-mobile.com — a separate operation. If your Florence call turns out to be mechanical, we tell you straight and point you there instead of charging you to find out.

No. We don't tow, winch or recover. What we do is fix what can be fixed where the vehicle already sits. If your vehicle genuinely has to move, we'll tell you on the phone so you can call a tow company instead of paying us for a trip that can't solve the problem.

You pay on completion, not up front. We take cash, credit, debit and digital payment. You get your exact price before dispatch, and if something changes on scene we stop and re-quote before continuing. No work happens without your approval.

Where you are — street, cross street, nearest landmark, or the route and mile marker if you're on a highway — plus the year, make, model and color of the vehicle, and what happened. On a highway, tell us your direction of travel. That one detail is often the difference between a ten-minute find and a forty-minute one.

Yes. Florence is one of more than fifty communities we run across Greater Cincinnati, Clermont County, Butler County and Northern Kentucky. Neighboring coverage is linked at the bottom of this page.